Returns & Exchanges
At The Movies Shop, we want you to be completely satisfied with your cinematic collectibles and apparel. If your purchase isn't a blockbuster success, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, new condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing